Resume

Carolyn Murray DVM

carolynmurraydvm@icloud.com – 705-220-7578 – Barrie, Ontario


Professional Experience

Toronto Animal Services – Part-Time Veterinarian

Toronto Animal Services is the largest municipal pound in Canada in the Municipal Licensing & Standards Division of the Toronto Public Service. TAS has four animal shelters located in North York, Etobicoke, Scarborough and the downtown core with 65 employees that work either in the shelter or in the field. Every year, a thousand dogs and three thousand cats are adopted from Toronto Animal Services. Over 3700 sterilizations procedures are performed on cats, dogs and rabbits at the City Spay/Neuter Clinics annually.

September 2006 – October 2013
Toronto, Ontario

  • Worked a minimum of 17.5 hours per week.
  • Supervised the day -to -day operation of all assigned staff at Toronto Animal Services (TAS). The number direct reports were 35. These TAS employees were Animal Control & Care Officers (ACCOs) that worked in the shelter and in the City Spay/Neuter Clinics.
  • Supervised, motivated and trained and educated staff.
  • Set up, oversaw and directed Sterilization Clinic operations and services as part of the Toronto Animal Services Veterinary Team (TASVT). I was one of 3 veterinarians hired in September 2006 to initiate in-house veterinary services for Toronto Animal Services.
  • Provided input into and administered assigned budget as pertained to the City Spay/Neuter Clinics as part of the TASVT.
  • Performed pre-operative examinations and sterilizations on shelter animals including immature and animals owned by the public. I performed sterilization procedures on dogs, cats, rabbits and guinea pigs. In the last four years, my main focus was performing surgeries averaging 1800 per year
  • Performed other surgical procedures on shelter animals including umbilical hernia repair, dental extractions, lumpectomy, tail amputation, cystotomy, enucleation and dewclaw removal.
  • Examined animals in the City’s custody, provided appropriate diagnoses of diseases and injuries, and provided appropriate medical treatment, monitored treatment and made recommendations regarding the animal’s final disposition. Where appropriate and in co-operation with the Regional Supervisor, directed and supervised staff to provide medical treatment, vaccinations, perform euthanasia or other actions regarding animals under the City’s custody.
  • In collaboration with the Regional Supervisors, made every reasonable effort to ensure that the health of the animals under the custody of the City is properly maintained. This included addressing disease spread, vaccinations, preventive measures and dietary requirements.
  • Made recommendations and assisted The City wide Manager in developing, reviewing and amending policies and procedures. I was the lead member of the TASVT who developed in collaboration with the Toronto Animal Services Management Team (TASMT), the TAS Euthanasia Policy for Domestic Animals, which is humane and complies with all relevant legislation. This policy was implemented April 13, 2008.
  • Made recommendations and assisted The City wide Manager in developing, reviewing and amending policies and procedures. I was the lead member of the TASVT who developed in collaboration with the Toronto Animal Services Management Team (TASMT), the TAS Euthanasia Policy for Domestic Animals, which is humane and complies with all relevant legislation. This policy was implemented April 13, 2008.
  • Monitored animals that have bitten and were under isolation.
  • Provided advice, training and reporting on issues relating to zoonoses exposures. Zoonoses are diseases that are transmitted from animals to people.

Toronto Humane Society Part-Time Veterinarian

The Toronto Humane Society is the largest in Canada with an annual budget of $8 million and over 100 employees in the later years that I worked there. There were 4 full time and 8 part-time veterinarians that worked either in the Toronto Humane Society Clinic or Shelter. The Toronto Humane Society had up until 2001, the City Contract for the downtown core to be a pound and received $780,000 annually to house, maintain and dispose of dogs and cats.

  • Self-employed during this time. I also did locum work at private small animal practices in Richmond Hill.
  • Vaccinated owned dogs and cats that were scheduled to be sterilized at the Toronto Humane Society Clinic.
  • Vaccinated owned dogs and cats that were scheduled to be sterilized at the Toronto Humane Society Clinic.
  • Performed sterilizations on shelter dogs, cats and rabbits and dogs and cats owned by the public.
  • Developed an expertise in small animal dentistry while at the Toronto Humane Society.

January 1992 – December 2005
Toronto, Ontario

Education

University of Guelph, Ontario Veterinary College

  • Graduated with Doctor of Veterinary Medicine – HONOURS PROGRAM WITH DISTINCTION June 4, 1987.
  • Passed National Board Examination (Parts A and B) for Veterinary Medicine, which I completed May 13, 1987. Consequently, I would be able to practice veterinary medicine in the Unites States and I was granted the Canadian Veterinary Medical Association Certificate of Qualification
  • Received in 1986, the Canadian Veterinary Journal Prize for being one of four veterinary students with the highest marks in third year.
  • Assisted in a Natural Sciences and Engineering Research Council of Canada Project on short-term living rat liver cells during the summer of 1986 in the Department of Pathology at the University of Toronto with Veterinary Pathologist, Dr. Tony Hayes.
  • Was listed as the second author as a result of this NSERC Project in the following publication: Influences of Glutathione on Different Cytocidal Responses of Monolayer Rat Hepatocytes Exposed to Aflatoxin B1 and Acetaminophen. Hayes M.A., Murray C. E. and T. H. Rushmore. Toxicology and Applied Pharmacology, Vol 85, 1-10 (1986).
  • Studied the Globule Leukocyte in Bovine Broncho-Alveolar Lavage as part of a NSERC Project during the summer of 1984 in the Department of Biomedical Sciences at the University of Guelph with Dr. Amreek Singh. This research involved the use of the electron microscope.
  • Received in 1983, the Trevor-Lloyd Jones Award for the highest grade in pre-veterinary year.
  • Received in 1981, the University of Guelph Entrance Scholarship.

September 1981-June 1987
Guelph, Ontario

University of Western Ontario, Faculty of Social Science

  • Completed Business 257 with an A, which is a prerequisite course for Masters of Business Administration. It is a basic accounting course.
  • Participated with a group of three other business students in doing a feasibility study on building prefabricated fencing targeting homes in subdivisions. I presented our feasibility study to the class.
  • Was practicing general small animal medicine and surgery in veterinary clinics in London, Ontario during this time.

September 1989-April 1990
London, Ontario

Training and Educational Experiences

  • Completed Health & Safety on-line course annually.
  • Terminated without cause on October 22, 2013 due to politics. Even though, I was suffering from Posttraumatic Stress Disorder due to Intimate Partner Violence and harassment & discrimination by Toronto Animal Services employees, I never missed a day of scheduled work; that is, take a paid sick day in seven years. Bi-weekly, I worked doing 5 full days focusing on surgery. I regularly worked longer than 7 hours and never took an hour lunch. I rarely billed for the extra time. I was earning $58,000 annually ($62/hour)..
  • As part of professional development with the City of Toronto, I was scheduled to take two courses in November 2013; i) Managing Very Difficult Workplace Behaviour (Preventing & Navigating Conflict, Conflict Resolution & Wellness Skill), ii) Financial Management for Non-Financial Managers (Accounting). Instead, on November 13, 2013, I attended Athabasca’s University Executive MBA Information Session Webinar.
  • Attended a Toronto Public Service course, Understanding Municipal Governance on June 1, 2010.
  • Attended the Toronto Public Service Mission, Value and Ethics Workshop with the Management of Municipal Licensing & Standards on April 21, 2010 at Metro Hall to understand the Charter of Expectations as a Member of the Toronto Public Service.
  • Attended the Managing Human Rights Course for Toronto Public Service on April 16, 2010 to continue to treat all co-workers and members of the public with respect in all situations that may arise and to support the City’s Human Rights and Anti-Harassment Policy.
  • Attended Veterinary Continuing Education Workshop, “Avian Health & Biosecurity Basics” at the University of Guelph on November 28, 2009.
  • Participated as a team member during the Labour Disruption by unionized employees from June 22 – July 24, 2009 providing veterinary and shelter management support.
  • Attended Chameleon Computer Training Course given by Carl Bandow, a Shelter Supervisor whose lead is Integrated Technologies on June 18, 2009.
  • Chameleon is the integrated management tool of Toronto Animal Services. Chameleon provides a thorough means of tracking data on all the people, animals and activities involved in the day-to- day operation of Toronto Animals Services. I developed a thorough understanding of how to use this program to gather and analyze statistical data to improve the efficiency of shelter and spay/neuter clinic operations.
  • Attended in February and March 2008, Toronto Public Health Diversity Access and Equity Training Course called Path to Excellent Practice: Embracing Diversity and Building on Strength. I participated in this foundation course as part of my leadership development and competency as a management professional.
  • Attended the Health & Safety Competency Course for Front-Line Supervisors on November 23, 2006 as well as November 25-27, 2009. I was required to take this compliance learning program due to my supervisory role in Toronto Animal Services, that is legislatively required and corporately mandated to ensure that I was equipped to build and maintain a respectful, safe, healthy and productive workplace.
  • Attended the Quality of Life Symposium on February 6, 2004 held at the Ontario Veterinary Medical Association Conference in Ottawa and sponsored by Boehringer Ingelheim.
  • Attended the Toronto Humane Society Management Development Program: Winning through Leadership by LIMAT MANAGEMENT CONSULTANTS INC from September 1999 to September 2000. I received the certificate, THS Performance Management Process: Assessing & Discussing Performance Results. All the veterinarians participated in this program with the THS management. The first part of this training program involved learning and/or enhancing skills related to human relations with peers, staff and customers and transferring job skills, so that THS would develop a job-oriented training program. The second part of this program involved determining accountabilities and developing performance standards for each job position, to serve as the basis of setting goals and reviewing performance.
  • Undertook training, passed the required examination and was appointed as an Agent of the Ontario Society for the Prevention of Cruelty to Animals (OSCPA) on June 6, 1997. The Toronto Humane Society had re-affiliated with the OSPCA. Inspectors and agents have the same authority as police officers and relieve animal suffering and distress by issuing orders, removing animals and laying charges under the Criminal Code of Canada. Animal cruelty can be either neglect or intentional cruelty. Neglect is the failure to provide adequate water, food, shelter or necessary care.

List of Memberships in Professional Organizations


  • College of Veterinarians of Ontario
  • Ontario Veterinary Medical Association
  • International Academy of Pain Management
  • Association of Shelter Veterinarians
  • Ontario Shelter Medicine Association
  • Association of Animal Shelter Administrators of Ontario (until terminated with the City of Toronto)
  • Veterinary Information Network